DATA PROTECTION

 

In accordance with the provisions of Spain's Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD in its initials in Spanish), we inform you that the personal data you provide through our Website or via email, will be incorporated into an automated file owned by Creatriche SL., for the purpose of managing, providing, extending and improving the services offered on the Website, executing the contracts made through the same, sending survey forms, studying the use of the services by the registered Users, sending service updates, as well as sending advertising and/or promotional information on the products and services offered by Creatriche SL., with the registered User expressly consenting to the sending of said information by any means, including electronic means, among others, email.

 

In the case of users who provide their data to Creatriche, S.L. and who are not registered Users, they expressly accept that the fact of providing their data to Creatriche S.L. is equivalent to their express authorization the sending of advertisements through said medium. If this is not the case, please do not provide your data and/or do not send Creatriche, S.L. any communication.

The registered User's consent to receive, by email or equivalent electronic means, may be revoked by notifying the following email address:

info@duendeo.com  or by regular mail to Creatriche Sl. at the above address.

Likewise, the registered User has the possibility to access his/her personal data, and to perform the appropriate modifications in relation to this data. In this sense, the registered User commits to providing certain information with regard to his/her personal details, and maintain the data given to Creatriche SL. up to date.

The Member may exercise his/her rights of access, rectification, cancelation and opposition by sending a communication to the address given in the first paragraph of this section, or to the email address: info@duendeo.com

The registered User shall in all cases be responsible for the veracity of the data provided, and Creatriche SL. reserves the right to exclude from the registered Services any Member who has provided false data, without prejudice to any other actions that may be applicable by Law.

 

DELIVERY TIMES

 

With the aim of offering our services in the best way possible, Creatriche SL.   will try to deliver the commissioned product or products as fast as possible. The company does not commit to the shipping of the product within an agreed deadline. Although we may indicate an approximate delivery date, this is only estimated. The delivery date does not establish any contractual obligation with our customers.

The story preparation or product personalization period, and the price, depend on both their manufacturing complexity level and the availability of the third parties in charge of printing and shipping it.

 

LIMITATION OF LIABILITY

Creatriche SL. shall not be liable directly, indirectly, or as a subsidiary for damages of any nature whatsoever arising from the contracting of a service with customizable content.

It shall not be held responsible for:

The inclusion of images or content that involve the infringement of the rights of image, intellectual and industrial property or that may incur in a legal breach of any field, being this the complete responsibility of the natural person who contracts the services, who undertakes to have legal access to the contents used for the preparation of the product object of the contract, the use of which will be solely private.

Possible semantic, grammatical or spelling mistakes introduced by the contracting party in the preparation of the contracted product. Being the total responsibility of the contracting party. The contracting party undertakes not to disclose such inaccuracies by blaming Creatriche SL., as such action may be subject to legal action by the service provider.

 LEGAL CONDITIONS FOR SENDING THE INFORMATION REQUEST FORM

 

In accordance with the provisions of Spanish Organic Law 15/1999, we inform you that the data obtained from this form will be included in an automated file under the responsibility of CREATRICHE S.L. for the sole purpose of answering your queries and sending you related information that may be of interest to you. You may exercise your rights of access, rectification, cancelation and opposition by sending a written notice to our address CAMPO DE LA ESTRELLA, 1A  28050, MADRID. Unless you inform us to the contrary, we will assume that your data has not been modified, that you undertake to notify us of any change and that we have your consent to use it for the aforementioned purposes. By sending us this information, you express acceptance of this clause.

 

APPLICABLE LAW AND JURISDICTION

 

The provisions contained in this document shall be governed by Spanish law.

For the resolution of any disputes that may arise from the use of the website, the parties shall submit to the courts and tribunals of the city of Madrid, expressly waiving any other forum that may correspond to them.



European Union

European Regional Development Fund - A way to make Europe

CREATRICHE SL within the framework of the ICEX Next Program, has had the support of ICEX and with the co-financing of the European FEDER fund. The purpose of this support is to contribute to the international development of the company and its environment.

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